Privacy Notice
Privacy Notice
This Privacy Notice explains how Andrew Hemmings uses the information you provide through The Empathy Space website.
Data controller
The data controller is Andrew Hemmings. You can contact Andrew by email at andrew@theempathyspace.co.uk.
What information is collected
If you use the contact form, the site asks for your name, email address, subject, message, and confirmation that you consent to Andrew using the information solely to respond to your message.
Why the information is used
Your information is used only to respond to your message. The site is not currently used to offer counselling sessions, take bookings, or keep client records.
Lawful basis
The lawful basis for using your information is consent under Article 6(1)(a) of the UK GDPR. You give this consent when you tick the consent box before sending the form.
Special category data
This version of the site is not intended to collect special category data or counselling client information. If you need urgent support, please use one of the support services listed on the home page.
How long information is kept
Messages are kept only for as long as needed to respond, then deleted when they are no longer required.
Third-party services
The website may use infrastructure providers such as Vercel for hosting and Resend for sending contact form emails. Your information is not sold or shared for marketing purposes.
Your rights
You have the right to ask for access to your information, correction, deletion, or withdrawal of consent. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information is handled.
Cookies and analytics
The site does not use non-essential cookies or analytics at launch. You can read the separate Cookies page for more information.
Urgent support
Andrew is currently in training and is not able to respond to crisis enquiries. If life is at risk, call 999. For urgent mental health support, call NHS 111 and choose option 2. Samaritans are available free, 24/7, on 116 123.